Skills
The skills UK employers want in 2026: what the latest survey found
The latest edition of the government's Employer Skills Survey (2024) found that when a vacancy was hard to fill for lack of skills, the gap was most often specialist knowledge for the role (66% of those vacancies). Next came managing time and priorities (48%), solving complex problems (45%) and knowing the employer's products and services (45%). When hiring, relevant work experience mattered most.
Updated
What the survey measured, and when
The Employer Skills Survey is the Department for Education's large survey of UK employers, funded jointly with the Scottish and Welsh Governments and Northern Ireland's Department for the Economy, and carried out by IFF Research. The 2024 edition interviewed 22,712 employers by telephone between June 2024 and January 2025. It covers sites with at least two people on the payroll. The key figures were published as official statistics on 24 July 2025, and the full UK report followed in November 2025. It is the latest edition.
Two measures matter for this guide:
- Skill-shortage vacancies are vacancies that are hard to fill because applicants lack the skills, qualifications or experience needed. Employers reported 250,500 of them in 2024, 27% of all vacancies (down from 36% in 2022, when the number of vacancies was the highest in the survey's history).
- Skills gaps are existing staff their employer judges not fully proficient. Employers put that at 1.26 million people, or 4.0% of the workforce, the lowest in the survey's history.
Employers with either problem were read a list of skills and asked which were lacking. So the tables below show which skills are hardest to find, which is not quite the same as a list of everything employers value. A skill almost every applicant has will not appear, however much it matters.
Source: Department for Education and Skills England, Employer Skills Survey 2024 (official statistics), published . Last updated 1 August 2025.
Technical and practical skills employers could not find
Technical and practical skills were a factor in 87% of skill-shortage vacancies. Specialist knowledge for the job was the biggest gap by a distance. The sharpest rises since 2022 were in solving complex problems (36% to 45%) and advanced or specialist IT skills (17% to 25%).
| Skill | Lacking in applicants, 2024 | Lacking in applicants, 2022 | Lacking in existing staff, 2024 |
|---|---|---|---|
| Specialist skills or knowledge needed for the role | 66% | 63% | 50% |
| Solving complex problems | 45% | 36% | 41% |
| Knowledge of the organisation's products and services | 45% | 40% | 42% |
| Creative and innovative thinking | 43% | 40% | 41% |
| Knowledge of how the organisation works | 34% | 36% | 37% |
| Reading and understanding instructions or reports | 30% | 34% | 29% |
| Writing instructions or reports | 26% | 27% | 23% |
| Basic numerical skills | 26% | 29% | 21% |
| Adapting to new equipment or materials | 26% | 21% | 28% |
| Advanced or specialist IT skills | 25% | 17% | 21% |
| Complex numerical or statistical skills | 25% | 22% | 20% |
| Computer literacy or basic IT skills | 21% | 24% | 24% |
| Manual dexterity | 20% | 16% | 13% |
| Communicating in a foreign language | 14% | 18% | 12% |
Source: Department for Education, Employer Skills Survey 2024: full UK research report, published November 2025, updated June 2026. Carried out by IFF Research. Figures 2-6 and 4-6, checked against UK data tables 40 and 187.
Where IT skills were lacking in applicants, the most common problems were basic Microsoft Office skills (29% of those vacancies) and specialist software, hardware or internal systems (28%), followed by app programming and development (15%) and foundation digital skills such as typing and connecting to the internet (14%).
People and personal skills employers could not find
People and personal skills were a factor in 69% of skill-shortage vacancies. Managing your own time and priorities topped the list for applicants and for existing staff. Among applicants, the order of these skills was the same as in 2022.
| Skill | Lacking in applicants, 2024 | Lacking in applicants, 2022 | Lacking in existing staff, 2024 |
|---|---|---|---|
| Managing your own time and prioritising tasks | 48% | 48% | 57% |
| Managing your own feelings, or handling those of others | 37% | 38% | 44% |
| Customer handling | 36% | 36% | 44% |
| Team working | 35% | 34% | 47% |
| Managing or motivating other staff | 35% | 31% | 38% |
| Instructing, teaching or training people | 25% | 25% | 27% |
| Persuading or influencing others | 24% | 24% | 28% |
| Setting objectives for others and planning resources | 22% | 20% | 21% |
| Sales skills | 20% | 17% | 25% |
| Making speeches or presentations | 17% | 13% | 15% |
Source: Department for Education, Employer Skills Survey 2024: full UK research report, published November 2025, updated June 2026. Carried out by IFF Research. Figures 2-7 and 4-7, checked against UK data tables 48 and 195.
What employers look for when they hire
Employers were also asked how much weight they give to different things when recruiting. Experience came well ahead of qualifications.
| Factor | Employers rating it critical or significant |
|---|---|
| Relevant work experience | 61% |
| Maths and English at GCSE grade A* to C (or equivalent) | 53% |
| Vocational qualifications | 43% |
| Academic qualifications | 41% |
| Having completed a relevant apprenticeship | 30% |
| A degree or equivalent | 20% |
Source: Department for Education, Employer Skills Survey 2024: full UK research report, published November 2025, updated June 2026. Carried out by IFF Research. Chapter 3, table 3-1.
Employers that had skill-shortage vacancies leaned even harder on experience: 77% rated relevant work experience critical or significant, against 60% of employers without them. They were also more likely to value a relevant apprenticeship (45% against 28%) and a degree (28% against 19%).
For someone changing career, that is the central problem: you are short of the experience employers want most. The practical answer is to show that experience you already have counts, and to close the specialist knowledge gap with training or an apprenticeship aimed at the new job.
Where employers expect to need new skills
59% of employers expected to need to upskill their staff in the next 12 months, down from 62% in 2022. The most common reasons were new technologies or equipment (37%), new laws or regulations (37%), new products and services (34%) and new working practices (32%).
2024 was the first year the survey asked about artificial intelligence. 14% of employers said their site used it, rising to about a quarter of those with 100 or more staff, and a lack of AI skills was behind 5% of digital skills gaps among existing staff. Employers that use AI were more likely to expect to need to upskill their staff (74% against 56%).
For a longer view, our guide to the best careers for the future covers the published projections of jobs and skills to 2035.
Source: Department for Education, Employer Skills Survey 2024: UK findings. Chapters 9 and 10 of the full UK research report. Checked 28 September 2026.
How to show these skills if you are changing career
Many of the skills employers struggle to find are ones you can build in any job. Specialist knowledge is the exception. These are our suggestions for turning past work into evidence.
- Specialist knowledge: this is the gap you usually have to close. Look for the qualification, short course or adult apprenticeship that the new job asks for, and start it before you apply if you can.
- Managing time and priorities: describe a time you ran several deadlines or a caseload at once, and what you dropped or delegated to get the important things done.
- Solving complex problems: pick one real problem, explain what made it hard, what you did and what changed as a result. One detailed example beats a list of adjectives.
- Handling feelings, yours and other people's: complaints, upset customers, patients or parents, and difficult conversations with colleagues all count.
- Knowledge of the employer's products and services: this is one gap you can start closing before an interview. Read what they sell or provide, who their customers are, and what has changed for them recently.
- Managing or motivating others: you do not need a manager title. Training a new starter, leading a project or organising a rota is evidence.
Our guides to transferable skills and writing a CV for a career change go into this in more detail.
Common questions
What are the top skills UK employers want in 2026?
The most recent evidence is the Employer Skills Survey 2024, which interviewed 22,712 UK employers between June 2024 and January 2025. When a vacancy was hard to fill because applicants lacked skills, the skills most often missing were specialist knowledge for the role (66% of those vacancies), managing time and priorities (48%), solving complex problems (45%), knowledge of the employer's products and services (45%) and creative and innovative thinking (43%).
Do UK employers care more about experience or qualifications?
Experience comes first in the survey. 61% of employers said relevant work experience was a critical or significant factor when recruiting, compared with 53% for maths and English at GCSE grade A* to C or equivalent, 43% for vocational qualifications, 41% for academic qualifications, 30% for a relevant apprenticeship and 20% for a degree. Employers struggling to fill vacancies because of skills put even more weight on experience: 77%, against 60% of employers without those vacancies.
Do UK employers want AI skills?
The 2024 survey suggests AI is still a small part of the picture. 14% of employers said their site used AI. Among existing staff, a lack of AI skills was behind 5% of digital skills gaps. Employers that use AI were more likely to expect to need to upskill staff in the next 12 months (74%, against 56% of those that do not).
Which jobs are hardest to fill because of skills?
In 2024, 48% of vacancies for skilled trades were hard to fill because applicants lacked skills, qualifications or experience, the highest of any occupation group. Caring and leisure roles came next (30%), then professional roles and machine operatives (29% each). By sector, construction had the highest share (45% of its vacancies), followed by education (36%), then manufacturing and the primary sector and utilities (34% each).